Returns & Exchanges
At CV Linens, we want you to be completely satisfied with your event decor purchases; if you are not happy with your items, you may return them within 30 days of delivery provided they are in new, unused condition and original packaging.
Return Process
- 1.Initiate Your Return
Log into your CV Linens account or visit our online Return Center to enter your order number and email address to begin the process.
- 2.Print Your RMA Label
Once your request is approved, download and print your Return Merchandise Authorization (RMA) form and shipping label to ensure accurate processing.
- 3.Package Your Items
Carefully pack the unused linens in their original bags with all tags attached, ensuring the RMA form is included inside the box to prevent delays.
- 4.Ship and Receive Refund
Drop off your package at the designated carrier; once our warehouse inspects the items, your refund will be processed back to your original payment method within 7-10 business days.